{"id":1660,"date":"2025-04-24T16:03:02","date_gmt":"2025-04-24T14:03:02","guid":{"rendered":"https:\/\/oliva-atelier.com\/terms-privacy\/"},"modified":"2025-12-11T14:00:07","modified_gmt":"2025-12-11T13:00:07","slug":"terms-privacy","status":"publish","type":"page","link":"https:\/\/oliva-atelier.com\/en\/terms-privacy\/","title":{"rendered":"Terms & Privacy"},"content":{"rendered":"\t\t
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Terms & Privacy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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1. Legal Notice\u00a0<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tOliva Pet Atelier is a brand operated under Bannco Tech 2025 S.L.U., a company registered in Spain.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    The legal entity responsible for this website is Bannco Tech 2025 S.L.U., with NIF B75879718 and registered at Calle Manel Bonmat\u00ed i Romaguer Otr 2, 17003 Girona, Spain. You may contact us at hello@oliva-atelier.com<\/strong>. Oliva Pet Atelier operates under Spanish commercial laws and complies with all applicable data protection and consumer rights regulations. All rights to the content, brand, and personalized elements are reserved and protected by intellectual property laws.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    2. Privacy Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tAt\u00a0Oliva Pet Atelier, we respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and Spanish data protection laws.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      When you use our website, we may collect and process personal information such as your name, email address, shipping details, and browsing activity. This data is used exclusively for processing orders, responding to inquiries, improving your experience on our site, and sending marketing communications, if you have subscribed. We do not share your personal data with third parties unless legally required or necessary to fulfill your order, such as shipping services. As a user, you have the right to access, modify, or delete your personal data at any time. You may also withdraw your consent for receiving marketing communications. To exercise these rights, please contact us at\u00a0hello@oliva-atelier.com<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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      3. Terms & Conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tBy purchasing from Oliva Pet Atelier, you agree to the following terms:<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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        Orders are processed within 3 to 5 business days after payment confirmation. As a one-person business, processing times may vary slightly during periods of high demand.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tPayment Methods<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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          We currently accept the following payment methods: Visa, Mastercard, American Express, Discover, Apple Pay, and Google Pay.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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          • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tShipping Information<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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            Orders are shipped via SEUR and handled directly by us (without a third-party logistics center). Estimated delivery time is 3 to 8 business days, but this may vary depending on your location and SEUR availability. During high-demand periods or in remote areas, delivery may take longer than expected. Customers are responsible for any applicable customs duties or taxes required by their country.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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            • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tReturns and exchanges<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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              Returns and exchanges are accepted within 30 days of delivery, provided the item is unused and in its original packaging. Personalized items are non-refundable, except in the case of defects. If you wish to return an item, please email us at hello@oliva-atelier.com before sending it back<\/p>\n

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              4. Intellectual Property<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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              All content on this website \u2014 including the brand name, product names, photography, and personalized elements \u2014 is the exclusive property of Oliva Pet Atelier and is protected by copyright laws. The base products are carefully selected from trusted suppliers and personalized in-house to reflect our unique aesthetic. Any reproduction, distribution, or unauthorized use of our content is strictly prohibited.<\/p>

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              5. Cookies Policy\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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              To improve your browsing experience, we use cookies on this website. Cookies are small text files stored on your device that help us analyze site traffic, remember your preferences, and personalize content and promotions. We use tools such as Google Analytics for anonymous statistics and performance improvements. You may manage your cookie preferences via your browser settings. By continuing to browse our site, you consent to our use of cookies in accordance with this policy. For more information, feel free to contact us.<\/p>

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              By continuing to browse our site, you consent to the use of cookies as outlined in this policy. If you would like more information on how cookies work or how to disable them, please refer to your browser\u2019s help section or contact us at\u00a0hello@oliva-atelier.com<\/strong>.<\/p>

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              Terms & Privacy 1. Legal Notice\u00a0 Oliva Pet Atelier is a brand operated under Bannco Tech 2025 S.L.U., a company registered in Spain. The legal entity responsible for this website is Bannco Tech 2025 S.L.U., with NIF B75879718 and registered at Calle Manel Bonmat\u00ed i Romaguer Otr 2, 17003 Girona, Spain. 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